Builders Club
- About Builders Club
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Builders Club is a premium service that enhances the ROBLOX experience.
Builders Club memberships give kids the ability to create and manage multiple structures and environments. Builders Club members also gain the ability to earn ROBLOX currency — called "ROBUX" — which can be used to purchase premium items in the ROBLOX catalog. These items enable much greater (i.e. much cooler!) customization of users' avatars and their interactive creations.
In addition, Builders Club members gain the ability to promote their creations in the ROBLOX catalog and sell them to other members using the virtual ROBLOX economy.
Finally, unlike free account holders, Builders Club members will no longer be exposed to, or distracted by, on screen advertisements.
For parents who are interested in learning more about subscription options or in purchasing a Builders Club membership for their child, click on the membership button on the home page or start the sign-up process now.
- Which payment methods do you accept?
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ROBLOX accepts payment via all major credit cards for Monthly, 6 and 12 Month memberships. Monthly memberships are automatically recurring. We accept PayPal, personal checks and Money Orders for 6 and 12 Month memberships.
- Will my payment information be secure?
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All transactions on ROBLOX use secure commercial-grade encryption. Furthermore, information relating to your payment (such as your credit card number) never resides on our servers. All of our online transactions are processed by PayPal, a trusted name in internet commerce.
- What currencies do you accept?
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All prices are in US dollars. However, most online payment methods will convert currencies at the current bank rate. Ask your credit card company or banking institution about currency conversion fees or other fees. Members outside the US who are paying by mail should send an International Money Order in US Dollars.
- Does ROBLOX Offer Family Plans?
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We do not offer family plans.
- How soon does membership take effect?
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Memberships will be activated as soon as payment is received. How quickly this occurs depends upon the method of payment.
Credit Card:Your membership will be activated instantly.
PayPal: If your PayPal account charges directly to a credit card, your membership will usually be activated within one day. If your PayPal account charges to a bank account (eCheck), up to 10 days may be required to receive payment.
Pay by Mail:This method can take up to 3 weeks for membership to be activated. Be sure to use our official printed form for fastest activation. - Will my membership automatically renew?
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Only monthly subscriptions paid via credit card will autorenew, in order to ensure continuous, uninterrupted service. All other subscriptions need to be manually renewed from the Builders Club page.
- What happens when my membership expires?
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You will not lose your account, but you will lose your Builders Club membership status and all of its benefits, including your daily ROBUX stipend and the Builders Club badge. You will keep all existing places that you have created and all shirts, pants, and other assets that you have made. You will also keep your current ROBUX and Tickets balance. Memberships can be re-subscribed at any time.
- Can I extend my Builders Club membership period?
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Yes. Simply go to the Builders Club page and buy an extension to your account. This will extend your current Builders Club by the duration purchased. A 6-month extension, for example, will add 6 months to your current expiration date. By definition, extensions extend an account type (regular or Turbo) with the same priveleges.
- Can I upgrade from Builders Club to Turbo Builders Club?
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Yes. Go to the Builders Club page and buy a Turbo Builders Club upgrade. An upgrade from Builders Club to Turbo Builders Club will instantly grant you Turbo Builders Club membership. The days left on your current membership will be converted into an equivalent number of Turbo Builders Club days (see Membership Conversions for more).
- Can I change from Turbo Builders Club to regular Builders Club?
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Yes. Go to the Builders Club page and buy a Builders Club downgrade. A downgrade from Turbo Builders Club to Builders Club will instantly replace your Turbo Builders Club benefits with regular Builders Club benefits. The days left on your current membership will be converted into an equivalent number of regular Builders Club days (see Membership Conversions for more).
- Can I upgrade or change my Lifetime Builders Club membership?
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Lifetime Builders Club members can upgrade to lifetime Turbo Builders Club membersips by going to the Builders Club page and buying the appropriate upgrade. Lifetime Turbo Builders Club members cannot downgrade to regular Builders Club. No other changes can be made to lifetime memberships.
- How does ROBLOX convert between Builders Club and Turbo Builders Club?
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When upgrading or downgrading memberships, ROBLOX immediately replaces the existing membership benefits with the purchased benefits. ROBLOX also converts any remaining days on the current membership into an equivalent number of days of the new membership type, and adds those days to the amount purchased. When upgrading, regular Builders Club days are divided by 2 to convert to Turbo Builders Club days. When downgrading, Turbo Builders Club days are multiplied by 2 to convert to regular Builders Club days.
Example: A user has 20 days left on a 6-month regular Builders Club membership. He upgrades to a 12-month Turbo Builders Club membership. Three things happen: (1) he immediately gets the Turbo Builders Club benefits; (2) his credit card is immediately charged; and, (3) his 20 days of regular Builders Club are converted to 10 days of Turbo Builders Club and added to the 12-month Turbo membership period, for a total of 12 months and 10 days of Turbo BC.
- Can I change from or to a recurring monthly membership?
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Yes. You can change from a monthly recurring membership to any other membership at any time. When doing so, your current recurring charges will be cancelled and you will be charged for the new membership. You can also change from a fixed-month to recurring membership; for these changes, your monthly charges will begin after the converted days from the current membership are used up (see Membership Conversions for conversion details). In all cases, like all account changes, the terms of the new membership apply immediately.
Example: A user has 20 days left on a 6-month regular Builders Club membership. He upgrades to a monthly recurring Turbo Builders Club membership. Three things happen: (1) he immediately gets the Turbo Builders Club benefits; (2) his credit card is immediately charged; and, (3) his 20 days of regular Builders Club are converted to 10 days of Turbo Builders Club, moving the first recurring charge to 40 days away (10 converted days + 1st month).
- Do membership changes require a new purchase?
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Yes. All extensions, upgrades, and downgrades require a purchase.
- Can I transfer my Builders Club membership to a different ROBLOX account?
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Builders Club memberships are non-transferable.
- What is your refund policy?
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Memberships are non-refundable.
- How do I cancel my membership?
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Cancellations only apply to monthly Builders Club subscriptions that were paid via credit card. Canceling is easy — simply click the Cancel button that appears in the Manage Account panel on the Builders Club page and confirm the cancellation. If you cancel a recurring subscription, you will continue to receive Builders Club privileges for the remainder of the currently paid month.
- What is the ROBLOX policy regarding terms of service violations?
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The ROBLOX Team is committed to keeping the ROBLOX community safe for kids of all ages. Builders Club members who violate our terms of service may have their accounts suspended for a period of time or deleted at our discretion. There will be no refunds on suspended or deleted accounts.
Parents are encouraged to help their children understand that our standards for behavior online are similar to those that might be upheld at an elementary school playground.
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